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Please note that in the interest of fair prices and safety, we are able to provide a return or refund unless you can prove that our products delivered to you are damaged or incorrect.

If you suspect that we have sent you an incorrect order, please contact us within 24 hours after receiving the goods by mail with a clear photo of the goods and the package it came in with. Our support will help you to check the problem and provide you with a pre-paid shipping label to return the product. You can then choose to either have the correct product re-delivered at our cost or receive a full refund.